In late May, executives from Knowledge Vine and Index AR Solutions co-sponsored a virtual summit on human performance (HP), gathering thought leaders across multiple industries who discussed how today’s digital workforce can use HP principles and techniques to fundamentally improve how people work.
“Human performance is about ensuring safe, reliable outcomes,” said Dr. James Merlo, Vice President for Operational Excellence at Knowledge Vine. “In our recent virtual conference, human performance practitioners explored how it goes way beyond elevating individuals to truly transforming entire organizations. We look forward to hosting future gatherings that will propel the human performance community even further.”
The half-day event, hosted by energy event leader EUCI, featured more than 10 presenters who provided case studies and success stories demonstrating how organizations can unlock the value of HP to boost safety and drive results in other areas.
Following welcome remarks from Index AR Solutions CEO Dan Arczynski and Knowledge Vine CEO David Bowman, the agenda shifted to a presentation from David Costello, Chief Sales and Service Offer at Schweitzer Engineering Laboratories (SEL). Costello described how the credibility of SEL as a company is its most important asset, underscoring the ethical principles and organizational values that drive the company’s extraordinary culture and servant leadership style.
Mike Legatt, Ph.D., CPT and CEO, ResilientGrid, Inc. discussed the ways technology is being used to strengthen situational awareness, a key component of the HP equation.
Index AR Solutions Senior Vice President Scott Sommers introduced Brooke Weddle, Partner at McKinsey & Company. She described how an organization can restructure to become a High-Performance Organization (HPO), illustrating how culture and technology can reinforce performance outcomes. In her presentation, “A Case Study in The Digital Worker and the Transformations in Workplace,” Weddle noted how companies that focus on organizational health outperform their peers at every level.
The event also showcased how HP pairs well with other next-generation tools and technologies such as analytics and augmented reality (AR).
In his presentation, Jason Handley, P.E. and Director in the Emerging Technology Office at Duke Energy, demonstrated how the major utility is using apps from Index AR Solutions to completely reimagine worker training and inspection procedures.
David Marx, BSE, JD, CEO, Outcome Engenuity, also focused on the worker, using his presentation to demonstrate how to manage the five behaviors of human errors to produce better outcomes. Meanwhile, Brian Hurst, Vice President and Chief Analytics Officer at Exelon Utilities, discussed how his company is using advanced analytics and a “10 Day Challenge” to boost the performance of their workforce.
Building on the success of the May event, Knowledge Vine and Index AR Solutions are planning to host a live event for the HP community in the future.
“The work we do around eBooks and augmented reality embeds human performance inside of it – a combination that is producing real results for training and in the field,” said Sommers. “We’re excited to be partnering with Knowledge Vine and other leaders on events like this that strengthen the human performance community and will drive the tools and technologies to even greater heights.”