The November 2025 T&D World article “Eversource Advances Workforce Training” was the focus of a recent episode of The Line Life Podcast, showcasing how New England’s largest energy delivery company is transforming workforce training.

Listeners can hear how Eversource, in partnership with Index AR Solutions, is modernizing traditional training programs using Index’s multimodal learning tools, including interactive eBooks and mobile applications. These Index tools are designed to support both instructor-led and self-paced learning, allowing workers to access training anytime – whether in the classroom, at home or in the field.

At the center of this transformation is a shift away from static training materials toward Index’s dynamic, immersive content. By combining visual, auditory and interactive elements, Eversource is helping trainees better understand complex systems, improve knowledge retention and safely practice real-world tasks before performing them on the job.

The podcast also highlights the scale of this initiative. By the end of 2026, Eversource expects to deploy approximately 85 custom Index digital training applications across key operational areas, from underground electric and substations to gas maintenance and corrosion prevention.

More broadly, the episode reinforces a growing industry trend: utilities are embracing digital tools from Index not just to enhance training, but to build a more agile, safety-focused and future-ready workforce.

Through partnerships like this one, Index continues to help energy companies bridge the gap between classroom learning and field performance, powering the next generation of skilled lineworkers.

Click here to listen to the podcast.